Refund Policy

REFUNDS

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We offer 60 Day Money Back Guarantee. This return policy applies exclusively to item purchased on nutrissa.com and not our products purchased from any other sources.

To return the item, please email us at [email protected] When we verify that you placed your order on nutrissa.com we will give your the return mailing address.

Please note that we do not provide pre-paid shipping labels. 

Clearance items
Unfortunately clearance items (clearly marked) cannot be refunded.

 

Once your return is received, we will send you an email to notify you that we have received your returned item. 
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 21 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.